Onsite maintenance with callout
Our onsite maintenance service assesses your assets, with supporting photos, to include any remedial work needed to your generator.
Choose from differing levels of cover and response times to best suit your business needs (subject to location).
We provide regular preventative maintenance visits, which can be arranged on a quarterly, half yearly or yearly basis.
We also guarantee you a temporary loan unit within an agreed timescale, should your machine be irreparable and need to be replaced.
Check and replacement service
As part of your service inspections, we'll check items including:
- Annual service on coolant / antifreeze / oil
- Fuel samples taken and tested
- ACB checks, grease, coils, trip unit
Remote monitoring
We can also carry out remote monitoring of:
- battery health
- pre-heat temperatures
- pressures
- controller responding
- last start
Load bank testing
Talk to us about load bank testing on your generator, including:
- full reporting of power logs during various load conditions, if required
- full report of all vital stats during test
- checklist of correctly leaving the machine on standby after testing
Agreed cost limits for replacement parts
As part of your maintenance contract, we'll agree upfront cost limits for consumables and parts in the event of a breakdown.
Any additional costs can be discussed with you at the time, but this approach enables us to order any required parts within the agreed limits and simply act fast to get your equipment back into operation.
Monitoring of critical components
As part of maintenance and remedial works, it may be necessary to temporarily switch power source.
We monitor all critical components of your system during a mains changeover, while on generator and upon returning to the mains.
We'll thoroughly check all critical and non-critical systems, providing a pre-check report and an evaluation of risk, so that you're both informed and prepared.
24/7/365 dedicated support desk
Our UK-based support line is always-on and is backed up by our ticket log system for requesting, scheduling or rearranging maintenance work.
Our friendly, expert team are always on hand to answer your queries and keep your systems in an operative condition.
Ready to chat?
To talk through your requirements or simply get some advice on an upcoming project, please get in touch.
We'd love to hear from you.